I have recently started to dip into adjusting our modem configs from the previous docsis engineer as they were full of old stuff and the modems have never been updated. I got the DG860s to take the firmware upgrade automatically via the Enchanced Firmware Loading. The DG2470/DG3260 modems are giving me an issue though. They take about 10-15 minutes and seem to download the firmware image set aside for them in the cm file, but the modem will then reboot and it displays an error in the event log of the modem. The modem is online and functional, but firmware version never changes.
2019-07-30,14:08:06 RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=d4:3f:cb:e1:54:35;CMTS-MAC=00:c1:b1:61:98:ed;CM-QOS=1.1;CM-VER=3.1;
2019-07-30,14:08:06 Dynamic Range Window violation
2019-07-30,14:08:06 RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=d4:3f:cb:e1:54:35;CMTS-MAC=00:c1:b1:61:98:ed;CM-QOS=1.1;CM-VER=3.1;
Does anyone know the OID for the Technicolor 4300 series that allows LAN remote access to the webpage GUI after the device has been provisioned? I can access when connected via Ethernet but not over coax interface via HFC address. A MIB library would also be helpful if anyone possesses it.
good day
would anyone happen to have Dpc2300r2-v202r124482-120514as-v6.bin ; Dpc2300r2-v202r124482-111216as-as.bin or higher?
having an issue with the wifi dropping out and reboot needed to restore.
I am looking for TG34xx/DG34xx AR01.01.115 Firmware or newer. It would be really helpful if someone could send me a copy of the latest release as an Arris Support Contract is required if we want access to the Software/Firmware Delivery tool, even though we don't need any additional support.
Is there any solution for different CMTS's to use simultaneously the same public subnet ?
I am currently using CASA CMTS and Motorola BSR 64K.
Constantly i am facing a problem where every time i add a new CMTS or migrate a client from one CMTS to another the client is forced to change it's public ip address and doing so we have to add for each CMTS a different subnet.
Is this a thing that can be done at the dhcp server or CMTS configuration or should i configure a particular file to the modem ?
Hi,
I have configured modulation profile for upstream 16 QAM however modem is picking QPSK for US modulation.
modulation-profile 2
request tdma qpsk off 64 0 16 338 0 16 fixed on
initial tdma qpsk off 640 5 34 338 0 48 fixed on
station tdma qpsk off 384 5 34 338 0 48 fixed on
short tdma 16qam off 168 6 75 338 7 16 shortened on
long tdma 16qam off 192 8 220 338 0 16 shortened on
