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Web interface of aa Arris WM550

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emkowale
Web interface of aa Arris WM550

Hello,

Can someone tell me how to get into the web interface of a WM550? Here is my simple config file:

Main
{
DownstreamFrequency 629000000;
UpstreamChannelId 1;
NetworkAccess 1;
ClassOfService
{
ClassID 1;
MaxRateDown 5000000;
MaxRateUp 5000000;
PriorityUp 1;
PrivacyEnable 0;
}
MaxCPE 16;
SnmpMibObject enterprises.4115.1.3.1.1.2.3.5.4.0 Integer 3 ;
/* CmMic a008580cec1ed52e15bbc2401ac20062; */
/* CmtsMic 818cbd6faba04508bca33f149a29a12b; */
/*EndOfDataMkr*/
}

I get a " Access to this web page is currently unavailable." message. Any ideas? Also, does anyone have info or access to the latest firmware?

Thanks,
emkowale

kwesibrunee
First question, where are

First question, where are you trying to access the webpage from? The Lan side (i.e. something connected to the Ethernet port of the modem) or the Wan side (coming accross the Rf interface using the modems ip usually 10.x.x.x)?

The Oid you are using enterprises.4115.1.3.1.1.2.3.5.4.0 controls WAN Access to the modem ONLY if you need/want to access it from the LAN side you need to set enterprises.4115.1.3.1.1.2.3.5.3.0 instead setting it to 1, turns off access, 2, is basic access, 3, is advanced access, 4 is basic access until registered then off. The default is 4 which I believe is why your getting the access denied message.

Hope that helps you...

emkowale
The Wan

I'm trying to get to the web interface through the WAN side. Specifically from the computer that assigns the tftp config file to the cm. It's a linux machine and I use "lynx". It tells me "Access to this web page is currently unavailable."

Thanks,
emkowale

kwesibrunee
What firmware version do you

What firmware version do you have? I tried the same setup on my modems running 6.1.60 SIP and MGCP and am able to get the webpage properly even in Lynx .

Also what model of arris modem do you have, I don't see a WM550 listed on their site... Perhaps the WTM552G or the CM550?

emkowale
This one

Here is the output of an snmp walk:

eric@NMS:/tftpboot$ snmpwalk -v1 -c public 10.242.0.1 sysDescr.0
SNMPv2-MIB::sysDescr.0 = STRING: Linux BCN1 2.4.26 #124 SMP Fri Jan 16 21:58:24 /etc/localtime 2009 i686
eric@NMS:/tftpboot$ snmpwalk -v1 -c public 10.242.0.13 sysDescr.0
SNMPv2-MIB::sysDescr.0 = STRING: ARRIS DOCSIS 2.0 Touchstone Cable Modem <>
eric@NMS:/tftpboot$

I believe the cm's are similar to the CM550's with the exception of the more tolerant RF downstream levels -27 to +15

emkowale

kwesibrunee
your snmpwalk got cut off

your snmpwalk got cut off because of the < it tried to treat it as html ....

but anyways, I don't have access to the non-telephony docs from Arris, however, you could try changing the value of the oid you set to 2 (basic access) it's possible your modem/firmware does not support advanced (3) mode.

emkowale
oopss

eric@NMS:/tftpboot$ snmpwalk -v1 -c public 10.242.0.1 sysDescr.0
SNMPv2-MIB::sysDescr.0 = STRING: Linux BCN1 2.4.26 #124 SMP Fri Jan 16 21:58:24 /etc/localtime 2009 i686
eric@NMS:/tftpboot$ snmpwalk -v1 -c public 10.242.0.13 sysDescr.0
SNMPv2-MIB::sysDescr.0 = STRING: ARRIS DOCSIS 2.0 Touchstone Cable Modem <>

emkowale
You da man

Thanks dude. Setting it to basic did the trick!

emkowale

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