You are here

Home › Forums › Docsis chat

bsr2000 restarting itself

Wed, 08/29/2007 - 02:17 — Anonymous (not verified)
Forums: 
Docsis chat

hello,

have somebody problem with bsr2000 like this:

from time to time cmts is restarting itself. it happen randomly and in couple of minutes is up. interesting is, that as reload reason is power reset. but all equipment is backed up on UPS.
used firmware : SW Version: 1.0.0P49.03.TRCU, BOOTR: 1.0.25.

before, i have used 49 firmware, and happen mysterious crashes. cmts got frozen.i have to do reload command at console and restart cmts.

does somebody ploblem like this?

m.

Wed, 08/29/2007 - 21:44 — frnkblk

Have you tried putting a computer on the serial port and capturing the output to a log file....that might catch more details.

Frank

Mon, 02/25/2008 - 04:37 — cmcaldas

email me a Show Tech. the image listed above is old.
cmcaldas@gmail.com

Thu, 08/30/2007 - 06:13 — Anonymous (not verified)

frnkblk wrote:Have you tried putting a computer on the serial port and capturing the output to a log file....that might catch more details.

Frank

i didnt try this, it is good idea, but i think that motorola have to solve this problem :( .

m.

Thu, 08/30/2007 - 06:48 — frnkblk

There's no doubt, Motorola will need to assist you, but this may capture some valuable output for them.

Frank

Tue, 09/11/2007 - 02:08 — cruel (not verified)

Ask your vendor for the new firmware, it should help.